Terms of Service

Last updated: January 2025

What You're Getting

When you purchase a template from Risk Playbook, you're getting a practical framework and starting point to help your organization build solid risk management and control structures. These templates are designed to be customized and adapted to your specific business needs, industry, and regulatory environment. They provide general guidance based on industry best practices, but they're not legal advice, financial advice, or regulatory compliance guarantees. Think of them as educational materials and operational frameworks that you can use as a foundation for your own risk management program.

Your License to Use These Templates

When you purchase a template, you receive a personal, non-exclusive license to use it for your organization's internal business operations. This means you can use the template for your own company, customize it to fit your needs, and share it with people within your organization who need to use it. However, this license is just for you and your organization—you can't transfer it to someone else, and you can't use it to provide services to other companies or clients. The templates remain the intellectual property of Risk Playbook, and you're simply licensed to use them for your internal purposes.

What You Can Do With Your Templates

You have quite a bit of flexibility with how you use your templates. You can use them for your organization's internal operations and decision-making. You can modify and customize them to fit your specific business model, industry requirements, and organizational structure. You can share the templates with people in your organization who need to use them for their work. You can incorporate the templates into your internal processes, systems, and documentation. You can use the templates as a foundation for building your own customized frameworks and procedures. Essentially, you have the freedom to adapt and use these templates in whatever way makes sense for your business.

What You Cannot Do

While you have broad rights to use your templates, there are some important limitations. You cannot resell, redistribute, or share the templates with people outside your organization. You cannot use the templates to provide services to other companies or clients—for example, you can't use them as the basis for a consulting service or resell them. You cannot remove or alter any copyright notices, ownership statements, or attribution information in the templates. You cannot use the templates in ways that violate applicable laws, regulations, or industry standards. You cannot claim that you created or own the templates. You cannot use the templates for any illegal or unethical purposes. These restrictions are in place to protect the intellectual property rights of Risk Playbook and to ensure that the templates are used appropriately.

Who Owns What

All of the templates, content, materials, and intellectual property on the Risk Playbook website and in our products are owned by Risk Playbook or our licensors. You don't own the templates—you have a license to use them. When you purchase a template, you're not buying ownership; you're buying the right to use it for your internal business purposes. You cannot claim ownership of the templates, reproduce them for distribution, or use them in ways that suggest you created them. If you create derivative works based on the templates (like customized versions for your organization), those customized versions are for your internal use only. The underlying intellectual property in the templates remains owned by Risk Playbook.

Payment Terms

All payments for templates are processed securely through Stripe, our payment processor. When you make a purchase, you're agreeing to pay the price shown at the time of purchase. All sales are final once you've downloaded or accessed the template.

What We Don't Guarantee

We provide our templates "as-is" without any warranties or guarantees. We don't guarantee that the templates are perfect, error-free, or completely accurate for every situation. We don't guarantee that the templates will work for your specific business, industry, or regulatory environment. We don't guarantee that using the templates will result in compliance with any laws or regulations. We don't guarantee that the templates won't have technical issues or compatibility problems. We don't guarantee that the templates will solve all your risk management challenges or prevent all problems. While we work hard to create high-quality, useful templates based on best practices, every organization is different, and what works for one company might not work perfectly for another. That's why we always recommend customizing the templates for your specific situation and consulting with professionals.

Our Liability Limits

Risk Playbook and its creators cannot be held responsible for any negative outcomes that might result from your use of our templates. This includes direct damages (like money you lose), indirect damages (like lost business opportunities), loss of profits, loss of data, regulatory violations or compliance failures, inaccuracies or problems with the templates themselves, or any other consequences of using the templates. If something goes wrong with your risk management program or compliance efforts, and it's related to using our templates, we cannot be held liable for those consequences. You use the templates at your own risk, and you're responsible for ensuring that your implementation is appropriate for your organization and complies with all applicable laws and regulations.

Your Account & Security

When you create an account with Risk Playbook, you're responsible for keeping your login credentials confidential and secure. Don't share your password with anyone else, and don't use the same password you use for other important accounts. You're responsible for all activities that happen under your account, whether you authorized them or not. If you think someone else has accessed your account or if you suspect unauthorized activity, please contact us immediately at [email protected] so we can help secure your account. We take security seriously and will work with you to protect your account and data.

Get Professional Advice

While our templates are based on industry best practices and are designed to be useful for SMEs and founders, we strongly recommend that you don't rely solely on the templates. Before you implement any framework or process based on our templates, you should consult with qualified professionals who understand your specific situation. This should include legal counsel who specializes in your industry and can advise on regulatory requirements, financial advisors and auditors who understand your business model and financial situation, risk management consultants who can help you assess your specific risk profile, and compliance experts who know the particular regulations that apply to your organization. These professionals can help you customize the templates appropriately, identify any gaps or issues, and ensure that your implementation actually meets your compliance obligations and business needs.

Changes to These Terms

Risk Playbook reserves the right to modify, update, or change these terms at any time. If we make significant changes, we'll try to notify you, but it's your responsibility to check back periodically to see if there have been any updates. Your continued use of Risk Playbook templates and services after we've made changes to these terms means you accept the updated terms. If you don't agree with the new terms, you should stop using our templates and services.

Legal Jurisdiction

These terms of service are governed by and construed in accordance with applicable laws. If there's a dispute between you and Risk Playbook related to these terms or your use of our templates, the dispute will be resolved through appropriate legal channels in the jurisdiction where Risk Playbook is located. By using our templates and services, you agree to submit to the jurisdiction and venue of the courts in that location.

Questions About These Terms?

If you have questions about these terms of service or about how our templates work, please don't hesitate to reach out to us. You can contact us at [email protected]. We're happy to discuss any concerns you have and to help clarify how our templates can work for your organization.

Your Agreement

By purchasing and using Risk Playbook templates, you acknowledge that you have read and understood these terms of service. You agree to use the templates in accordance with these terms and in compliance with all applicable laws and regulations. You understand that the templates are provided for educational and operational purposes and are not professional advice or compliance guarantees. You agree to use the templates responsibly and to consult with qualified professionals before implementing any frameworks based on the templates. You accept that Risk Playbook cannot be held liable for any consequences of your use of the templates.