Last updated: January 2025
At Risk Playbook, we respect your privacy and take protecting your personal information seriously. This privacy policy explains what information we collect, how we use it, and what rights you have regarding your data. We believe in being transparent about our practices, so you can use our service with confidence.
When you use Risk Playbook, we collect information in a few different ways. If you create an account with us, we collect your name, email address, and any other information you choose to provide. When you make a purchase, we collect payment information, but we don't store your credit card details—that's handled securely by our payment processor, Stripe. When you browse our site, we automatically collect information about your device, browser type, pages you visit, and how long you spend on each page. We also collect information from contact forms, support inquiries, and any other communications you send us.
We use the information we collect for several important purposes. First, we use it to provide and improve our service—to process your orders, send you the templates you purchase, and respond to your questions and support requests. Second, we use it to communicate with you about your account, new features, and updates to our service. Third, we use it to understand how people use our site so we can make it better and more useful for SMEs and founders like you. Fourth, we use it to prevent fraud and abuse, and to comply with legal requirements. We never sell your personal information to third parties, and we don't use it for marketing purposes without your explicit consent.
We take data security seriously and use industry-standard security measures to protect your information. This includes encryption of data in transit and at rest, secure authentication, and regular security reviews. However, no security system is perfect, and we can't guarantee absolute security. If you're concerned about the security of your data, please contact us at [email protected] and we'll do our best to address your concerns. We also recommend using a strong, unique password for your account and enabling two-factor authentication if available.
We use a few third-party services to help us run Risk Playbook. Stripe handles our payment processing and stores payment information securely. Google Analytics helps us understand how people use our site. Manus provides our hosting infrastructure and authentication services. These third parties have their own privacy policies, and we encourage you to review them if you're interested in how they handle your data. We only share the information with these services that's necessary for them to do their job, and we have agreements in place to ensure they protect your data appropriately.
You have several rights regarding your personal information. You can access, update, or delete your account information at any time by logging into your account or contacting us. You can opt out of marketing communications by clicking the unsubscribe link in any email we send you. You can request a copy of all the personal information we have about you. You can request that we delete your information, though we may need to retain some information for legal or business purposes. If you're located in the European Union, you have additional rights under the GDPR, including the right to data portability and the right to object to certain types of processing. To exercise any of these rights, please contact us at [email protected].
We use cookies to improve your experience on our site. These small files are stored on your device and help us remember your preferences, keep you logged in, and understand how you use our site. Most browsers allow you to control cookies through their settings, so you can choose to disable them if you prefer. However, some features of our site may not work properly if you disable cookies. We also use analytics tools that track your behavior on our site to help us understand what's working and what we can improve. You can opt out of analytics tracking by adjusting your browser settings or by contacting us.
Risk Playbook is not intended for children under the age of 13, and we don't knowingly collect information from children. If we become aware that we've collected information from a child under 13, we'll delete it immediately. If you're a parent or guardian and believe your child has provided information to us, please contact us right away at [email protected].
We may update this privacy policy from time to time as our practices change or as required by law. When we make significant changes, we'll notify you by email or by posting a notice on our site. Your continued use of Risk Playbook after any changes means you accept the updated policy. We encourage you to review this policy periodically to stay informed about how we're protecting your information.
If you have any questions about this privacy policy or how we handle your information, please don't hesitate to reach out. You can contact us at [email protected]. We're committed to working with you to address any concerns about your privacy.
By using Risk Playbook, you consent to our privacy policy. If you disagree with any part of this policy, please don't use our service. We're always open to feedback about how we can improve our privacy practices, so please let us know if you have suggestions.